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Remote services can empower people to proactively manage their health – Gerber

by Lebrecht Gerber, head of global health services at Allianz Partners

by admin
26 January 2022
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It is no secret that pandemic life has had a huge impact on our mental fitness.

According to global research we conducted with Ipsos MRBI, over a third of employees claim to have experienced poor mental health since the pandemic began.

But, during the darkness of isolation and restrictions, there has been a renewed sense of optimism and collectiveness, with individuals now coming together to share their mental fitness experiences like never before.

 

Access to supports

Although we now have a more open culture when it comes to speaking about mental fitness, our research showed that only one in five employees had used mental health counselling services before Covid-19.

Despite the rise in negative mental health during the pandemic, among those who hadn’t used counselling before, only one in 10 started accessing counselling services over the past 18+ months.

This is extremely low and presents an opportunity to shine a light on the benefits of online and remote mental health services.

Just some of the benefits highlighted by our research include privacy, convenience and reduced risk of contracting Covid-19.

 

The telehealth revolution

The pandemic has accelerated the move towards remote working across the world, which has forced people to embrace technology in new ways.

This move towards a more digitally focused way of living has revolutionised access to healthcare. Technology, when used correctly, can empower, and help individuals to proactively manage their mental fitness and wellbeing.

However, this research also indicated a disconnect between awareness of mental health and willingness to use support services. This may point to a lack of understanding of the types of online services available to people.

Further awareness and education are needed to highlight the vast range of wellbeing technology services out there which can empower people to proactively manage their overall health and wellbeing, both physically and mentally.

In general, around 6 in 10 employees believe people will be more comfortable talking about mental health in the future.

By educating and providing the right tools and supports, insurers can ensure they are doing their part to reduce the stigma that has long been attached to mental fitness.

 

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