Avoiding adviser burnout means embedding culture of staff wellbeing – LifeSearch

Protection advice firm LifeSearch has emphasised the importance of embedding staff wellbeing into the culture of an organisation.

Research published yesterday drew a link between working excessive hours and increased chances of having a stroke or developing heart disease, while a separate survey showed financial services workers were among those saying they worked too hard.

LifeSearch head of people and culture Andrew Parker told Health & Protection how the organisation has monitored its staff’s working hours in lockdown.

Parker told Health & Protection that for LifeSearch monitoring the wellbeing of its people is more about its culture than any formal tracking or box ticking process.

“It’s part of our culture to empower our leaders and colleagues to do what is needed to strike the right balance,” he said.

“I can count many examples in my own team, for example, where as a leader I talk about the values of the business, which includes empowerment for all of us.”

Parker revealed each month his team reports to leaders on the number of holiday days taken by employees to make sure they are on track to use it.

“As a business we need to make sure not everyone is off at the same time, but more importantly we also need to ensure our people are rested and spending time with their families, which also means they are more likely to be energised when they are at work.”

 

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