Compliance & Regulation

The first part of Health & Protection’s analysis into increasing customer complaints about private medical insurance (PMI) and protection cover revealed myriad factors are at play. This second part looks into possible...

Customer complaints to the Financial Ombudsman Service (FOS) about protection and private medical insurance (PMI) represent a very small portion of its caseload. But the latest data from the FOS revealed the...

The Financial Ombudsman Service (FOS) has announced a series of changes aimed at transforming the way it operates to improve its service for consumers and firms. This includes a new registration stage...

The King’s Fund has found there were 14.3 million obese adults in England in 2024 - 7.2 million more than if rates had stayed the same as 1993. As a result the...

Impending changes to inheritance tax and growing awareness of the need for cover are the key drivers behind an increase in premium value and rising sales across the protection product range in...

There is scope for the insurance market to take a greater role in the social care and long-term care markets, key industry leaders have told Health & Protection. This would require the...

Chancellor of the exchequer John Healey has confirmed the Autumn Budget will take place on 28 October. In a video message Healey committed to a Budget that would “kickstart growth in every...

Baroness Casey has launched the Big Conversation on Care which will ask people in England how its adult social care system should be reformed. The announcement came as new PM Andy Burnham...

Income protection product innovation potentially holds the key to fixing the UK’s broken social care system. This is according to Johnny Timpson following new PM Andy Burnham reiterating his desire to tackling...

The Financial Conduct Authority (FCA) is contacting firms operating in the insurance market whose business models “may be creating heightened risks of conflicts of interest”. The regulator also warned it was “monitoring...