Compliance & Regulation

An estimated 56,000 people were added to NHS waiting lists in England during July. According to official data, the number of referral to treatment (RTT) pathways where a patient was waiting to...

The Financial Conduct Authority’s (FCA) work to improve consumer understanding of insurance is to be welcomed, but there are no quick fixes to the problem. This is according to advisers Health &...

The vanguard phase of the Keep Britain Working review is moving at a “strong” pace, with group income protection, private medical insurance and vocational rehabilitation being discussed ahead of the release of...

Nudges at milestone moments in life could be key to closing the gap among certain communities who are not even at "first base" in their understanding of protection insurance. This is according...

The Financial Conduct Authority (FCA) believes its work in the travel insurance sector should be rated about "six or seven out of 10" so far. It also argued that work to ensure...

The Independent Healthcare Providers Network (IHPN) is calling for greater collaboration between the NHS and independent sector to improve cancer patient care and efficiency across the healthcare system. The call follows publication...

International private medical insurance (IPMI) is just as important, sometimes more so, for individuals as it is for people sent abroad by their employer. This includes some workers who want tailored cover...

The first part of Health & Protection’s analysis into increasing customer complaints about private medical insurance (PMI) and protection cover revealed myriad factors are at play. This second part looks into possible...

Customer complaints to the Financial Ombudsman Service (FOS) about protection and private medical insurance (PMI) represent a very small portion of its caseload. But the latest data from the FOS revealed the...

The Financial Ombudsman Service (FOS) has announced a series of changes aimed at transforming the way it operates to improve its service for consumers and firms. This includes a new registration stage...