CII consulting members following PFS dispute

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The Chartered Insurance Institute (CII) is launching a membership consultation on the future of the body and its representative societies including the Personal Finance Society (PFS).

This follows a failed attempt by the CII to de-register the PFS as an independent body earlier this year and take it under full control along with the four other societies the CII already fully funds and operates – the Society of Mortgage Professionals, the Society of Insurance Broking, the Society of Claims Professionals and the Society of Underwriting Professionals.

This contentious move prompted the resignation of long-time PFS CEO Keith Richards earlier this year.

In a statement the CII said it “will be conducting a widespread membership consultation and engagement initiative around all aspects of the CII’s membership offering” that will launch in September.

It will ask members to share their views on their current relationship with the CII, with their societies, including the PFS, and their ambitions for how the CII can best support all communities over the next five years.

“The consultation will also put forward future facing proposals for our learning and assessment and membership life-long career journey. The CII will be inviting feedback from all the branches within its membership and family of professions,” it said.

 

AGM commitment

Helen Phillips, chairwoman of the CII, said: “The disruption and distancing caused by the pandemic make this a very timely exercise. I committed at the AGM to consult with members about various issues that were the subject of discussion.

“This consultation will serve as a vehicle to ensure that all views are heard and that the forward vision is fully informed by members insights so that we can best meet our Royal Charter commitments.”

Sian Fisher, CEO of the CII, added: “Engagement with our members, our customers, the public and all of our stakeholders has always been of great value to the CII.

“Ahead of the launch of our professional map later this year, we had a planned consultation exercise in development.

“While input to this will remain a key area for focus, we are extending the breadth of the consultation to ensure it covers all aspects of our membership offering and our relationship, as a society of professional members, with the public.”

Informal member events will be held over the summer with the consultation set to be completed by the end of 2021.

The CII has committed to publishing the key findings of the consultation in the first quarter of 2022, followed by its response.

 

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