Cirencester Friendly has appointed Ben Howe as director of strategy and transformation and John Underwood as director of technology.
Howe’s remit is to deliver a portfolio of strategic transformation and change across the Society. He has been working with Cirencester Friendly for the past three years – as a programme management consultant from Leading Resolutions – for its recently launched digital platform.
Underwood is responsible for the core IT infrastructure and telephony, cloud, solution architecture, application development and support, data and analytics, cyber security, business analysis and testing to ensure effective delivery of technology services in line with the Society’s strategic aims. He was previously head of information technology at Cirencester and has also worked at St James’s Place, Capita and Legal & General.
Shirley Fell, operations director at Cirencester Friendly, said: “Ben and John are a huge asset to the Society bringing great experience and delivery-focused results across the spectrum of technology and transformational change, so I am delighted to announce their appointment and promotion.
“We are on a journey with the successful delivery of our new Protection Platform recently, in partnership with IPipeline, and with many more projects underway we are looking forward to an exciting future that continues to enhance our service to advisers and our members.”