International Medical Group (IMG) is deepening its partnership with Teladoc Health to expand its telehealth offerings via the All360Health platform to services outside the US and more plans.
With Teladoc’s All360Health, travellers can speak with medical experts globally, in a number of languages, who are available 24/7/365 to help diagnose, treat, and prescribe medication for many nonemergent medical issues via phone or online video consultations.
The move is expected to improve telehealth services for existing IMG customers while making them available on additional plans, the provider said.
Previously only select IMG customers had the option to receive telehealth plans but this will now be greatly expanded.
All360Health telehealth services are available on select IMG Patriot Travel Medical Insurance plans as well as iTravelInsured Travel Protection plans.
IMG chief commercial officer Justin Poehler (pictured) said: “IMG is excited to partner with Teladoc Health to provide our customers with virtual access to healthcare professionals right from the palm of their hand.
“At IMG, our purpose is to be there to protect and enhance the well-being of our customers, and offering telehealth services to our customers wherever they are traveling is yet another way we can deliver on that promise.”
Teladoc health director of global accounts Nadia Smith said: “Teladoc Health recognises how important it is for people to have access to convenient and affordable healthcare for non-emergency medical situations, especially while traveling.
“By partnering with IMG, we are able to help travellers save time and money when it comes to their healthcare needs, as All360Health provides speedy telephone and online access to medical professionals anywhere in the world.”