Legal & General Group Protection has launched a virtual clinic which adds a virtual GP and mental health support service from Teladoc Health to its wellbeing support framework.
The service offers round the clock access to GPs, mental wellbeing support and counselling and a service for family members – child mental health consultations which provide support with aspects such as behavioural techniques; gaining a better psychological understanding of the child’s perspective; and information on how to navigate the mental health system.
The virtual GP and mental health support service is available to all existing and new group income protection (GIP) clients.
The virtual clinic is provided on a modular basis meaning it can complement any existing wellbeing services the client might have in place.
The new virtual GP service from Teladoc Health provides quick access to GPs, including those with an extended specialist role and offers 30-minute consultations, a private prescription service and private specialist referrals. Employees can access the service via app, web portal or phone.
Earlier this year, Legal & General announced its partnership with HCI (Health and Care Innovations) to bring long-term condition management app CONNECTPlus to individuals.
HCI co-designed CONNECTPlus with NHS clinicians and patients to provide access to health information and digital tools that support people to manage their whole health in one place and it has been successfully implemented within numerous NHS Foundation Trusts.
A bespoke version of the app has been developed with Legal & General for employers to empower individuals living with the long-term impacts of: cancer; Multiple Sclerosis; type 2 diabetes; stroke; long Covid; rheumatoid arthritis. It provides interactive access to clinically assured information, plus pain and symptom trackers and medication management, with a view to helping employees and their families to cope, as well as supporting line managers and HR to better understand an employee’s situation and the support they might need.
James Walker, head of product and proposition at Legal & General Group Protection, said: “We are delighted to partner with Teladoc Health – a proven and highly-regarded virtual care provider – as part of the evolution of our Be Well, Get Better, Be Supported framework. The virtual clinic builds on our existing wellbeing services to provide a comprehensive, personalised and digital framework to help employers support and empower their employees; whether they face short- or long- term conditions, and whether they need physical, psychological or social support – or a combination of these.
“It’s a framework that supports the now well-evidenced, and increasingly popular, view that good work is good for health. And it’s a framework that has flexibility according to client needs built in: avoiding duplication of services for some; ensuring equity of support for others.”