MoneySupermarket has launched a ChatGPT app enabling customers to use AI to compare provider offerings across financial services – including health and life insurance.
The app, which uses AI to search more than 150 providers to help customers make decisions, allows users to access MoneySupermarket services directly within the ChatGPT interface, creating a conversational way to search, compare and find deals, without leaving the chat.
MoneySupermarket told Health & Protection that this functionality includes comparisons for private health insurance, term life insurance, whole of life cover, as well as over-50s life insurance.
Customers open the ChatGPT app, search for MoneySupermarket, connect to the app, and then type ‘@MoneySuperMarket’ with a prompt in any conversation.
MoneySupermarket pointed out that connecting to ChatGPT is opt-in and customers can connect or disconnect at any time. Data for quote journeys is ringfenced within MoneySupermarket, stored securely, and bound by existing data protection and deletion processes.
Matt Cresswell, chief technology and data Officer at MoneySupermarket’s parent company MONY Group, said: “MoneySupermarket exists to help customers find the best deals on their household bills, and our new ChatGPT app – the first in the UK financial services industry – is designed to give customers quick, personalised results through simple conversation.”