MSS appoints Healix to provide staff healthcare scheme

Mortgage, insurance and surveying services network MSS has appointed healthcare trust provider Healix to operate its healthcare scheme for employees.

The bespoke healthcare trust plan will provide members with access to private medical services, diagnostic and treatment pathways.

It will support employees with non-urgent eligible treatment for Covid-19, including specialist consultations, cover for private tests as well as mental health services and physiotherapy.

Additional services such as a 24-hour virtual GP, women’s health and long Covid benefits and access to Healix’s member zone portal and wellbeing platform will also be available.

The Women’s Health helpline offers advice and support with services focused specifically on women’s needs, including menopause, infertility, and endometriosis, which are typically excluded from private medical insurance (PMI).

Ian Talbot, CEO at Healix, (pictured) said: “We are pleased to be able to support MSS and their employees with a flexible healthcare trust, which provides them with access to services that couldn’t be replicated with traditional PMI.

“Being able to offer bespoke and tailored services, such as long Covid and women’s health benefits, means staff can access support directly related to their exact needs.

“We worked hard to ensure that the onboarding and implementation process was as smooth as possible, and we look forward to seeing the positive impact it will have on MSS and their workforce’s overall wellbeing.”

Sarah Tuck, chief people and marketing officer at MSS, added: “Healix was introduced to us by our insurance broker earlier this year as we were struggling to secure appropriate and cost-effective PMI. The referral and recommendation were made with short time constraints, but the Healix team provided an effective and timely onboarding process.

“This is a new type of medical scheme for us, and the team have patiently answered all our questions and guided us seamlessly though the process, especially when it came to communicating with our people.

“It’s easy for these sorts of benefits to get lost in translation but they are so useful. The team provided some great reference materials to make getting buy-in from our staff ten times easier.

“Healix provide us with detailed monthly reporting which is fantastic for helping us understand not only scheme usage but also the types of cover our people value. Getting insightful data means we’re already getting the most out of it for our people, which is something we haven’t found elsewhere.”

 

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