Telus completes C$2.3bn LifeWorks acquisition

Canada’s Telus Corporation has completed the previously disclosed C$2.3 billion (£1.51bn) acquisition of digital wellbeing solutions provider LifeWorks. 

The deal means the digital-first health and wellness services and solutions provider now supports corporate clients across more than 160 countries covering more than 50 million lives worldwide.

Telus Health’s chief operating officer, Michael Dingle, will oversee the transition and lead the integration of LifeWorks into Telus Health. LifeWorks now becomes a wholly owned subsidiary of Telus.

Darren Entwistle, president and CEO of Telus, said: “Today marks another exciting step in our Telus Health journey, as we welcome the talented LifeWorks team, and the 36 million employees and family members of our business customers who they support, into our Telus Health family.

“As one of the largest health technology companies globally, our newly expanded Telus Health organisation will provide employers across the globe with world-leading digital health and wellness solutions for their employees that are convenient, innovative and highly effective. Indeed, through the skill of our combined 10,000 team members and 30,000 independent health practitioners, and leveraging the combination of Telus’ strong digital and data analytics capabilities with our client service excellence, we will dramatically improve remedial, preventative and mental health outcomes.

“In turn, this will support the wellbeing of over 50 million individuals and growing around the world. Importantly, LifeWorks’ domestic and global operations will be bolstered by our Telus International team through their proven expertise in digital transformation and client service excellence. Moreover, we have an important opportunity to leverage our expansive Telus and Telus International footprint and client base spanning 32 countries, as well as the tremendous skill of our 70,000 international team members, to amplify the distribution reach, effectiveness and efficiency of our digital health services on a global basis. I look forward to the incredible opportunities before us to progress our goal of leveraging our globally leading technology, in combination with our social purpose-driven, client-centric culture and brand, to create better health experiences across the entire health and wellness ecosystem.”

Dingle said: “Telus Health and LifeWorks will work closely together to define the strategy and plan to thoughtfully integrate the teams with minimal disruption to internal and external stakeholders.

“We are excited to come together as one team as we begin this journey to raise the bar on employee health and wellness for organisations around the world.”

Stephen Liptrap, president and CEO of LifeWorks, added: “We are excited to be joining the Telus Health team to further advance our market-leading health and wellness offerings on a global scale to better serve our clients and their people.

“Combining our international client relationships with Telus’ proven expertise in digital transformation and service excellence will unlock significant cross-selling opportunities and deliver value to all stakeholders.”

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