More than half (55%) of UK workers who need healthcare have resorted to self-treating medical symptoms due to being unable to access the NHS.
This is according to research of 564 workers from Health Shield Friendly which also found 60% of gen Z (born between 1997 and 2021) (60%) and 58% of millennials (born between 1981 and 1996) (58%) have resorted to this the most.
Almost half (48%) of workers needing healthcare reported having suffered due to lack of access, with younger employees again being hit the hardest – 55% of gen Z workers said this was the case, the highest of any age group.
GP appointments
The survey further found that more than seven in 10 (72%) said they have found it difficult to get a doctor’s appointment when they needed one.
All age groups reported similar issues with 73% of gen X (born between 1965 and 1980) , 72% of gen Z, 72% of millennials and 70% of baby boomers (born between 1946 and 1964) saying this was the case.
The survey also found that overall 64% of workers are worried about the current pressures that the NHS is facing. Baby boomers (aged 60-78) were worried about this the most (83%), followed by millennials (67%).
Cost of living impact on healthcare
Meanwhile the ongoing cost of living crisis was cited as a direct reason for many workers putting off or avoiding paying for routine healthcare appointments.
More than eight in 10 (81%) said they have reduced their spend on routine appointments such as opticians, physiotherapy, and dental appointments.
More than four in 10 (41%) said they have also cancelled appointments to save money, and they are twice as likely to have suffered as a result (68% vs 34%).
Matt Liggins, head of wellbeing at Health Shield Friendly Society, said: “It’s really worrying that so many UK workers feel the need to put off attending routine medical appointments, that could be important, because they simply can’t afford to pay for them.
“Alongside this, the challenges many are facing trying to get a GP appointment are equally concerning.
“GP services are obviously overstretched and under pressure but it’s worrying if workers are resorting to self-medicating when they cannot access the support that they need. The combination of these two issues can leave employees feeling unwell, risking long term health complications, and causing worry and stress.
“We encourage employers to be as active as they can in 2024 in helping their employees to stay healthy. Not only will it mean employees receive the treatment they need it will also help to alleviate the stress and worry associated with not being able to access healthcare, which could make any issues or symptoms much worse.
“A supportive approach to employee wellbeing can have huge benefits for employers too, helping with engagement and productivity, whilst reducing absence and turnover.
“Health cash plans are an affordable, flexible solution that can provide the help employees need, often including cashback for routine appointments and accessible services such as virtual GPs.
“This can help create a solid foundation for an effective health and wellbeing strategy.”