Bupa has extended its partnership agreement with Babylon for a further three years to deliver digital health services to the insurer’s customers.
The two firms have been in partnership since 2015, when access to the Babylon app for Bupa UK customers was launched, with more than 360,000 downloads since.
Digital services provided include the symptom checker, 24/7 virtual consultations and My Health.
Bupa UK Insurance general manager for operations and healthcare management James Sherwood said: “Having fast access to GP care is increasingly important for our customers to support their everyday health and wellbeing.
“We’ve seen growing use of the service over the past two years, with around 8,000 appointments a week. We’re pleased to continue working with Babylon to enhance our digital services for our customers.”
Dr Ali Parsa, founder and CEO of Babylon, added: “We look forward to going further together to reimagine their customers’ experience of healthcare from a reactive, episodic clinic centric service for when they are sick or in crisis to a more proactive, continuous and person centric service designed to keep their customers at the peak of their health.”
