Aegon UK has embedded an electronic medical records request into its online protection applications.
The insurer said the move will make it quicker and easier for advisers to provide a client’s permission to request a medical report under the Access to Medical Reports Act 1988 (commonly known as AMRA).
The service will form part of Aegon’s online protection dashboard, which launched for advisers earlier this year.
While a wet signature was previously required for AMRA permission, the service removes this requirement as well as the need for an electronic signature.
The online form contains a tick box confirmation on the application form to make it easier for advisers to get their clients’ protection in place.
The development follows on from the launch of the online protection dashboard in May this year, where advisers can create and submit applications, track applications in real time, provide a policy start date and receive documents electronically.
Aegon is working with UnderwriteMe to adopt and embed the electronic AMRA permission, which will also be available to use via its protection platform.
Helen Morris, head of underwriting and claims at Aegon, said: “We’re committed to making it easier for advisers to work with Aegon and we continue to invest in our protection business and the enhancement of digital journeys.
“Following the launch of the online protection dashboard earlier this year, the electronic access to medical records solution is another milestone in this commitment to streamlining our processes.
“It removes the barrier of separate forms with a wet signature to help more families and businesses secure their protection needs quicker and easier.”
Simon Jacobs, business development director at UnderwriteMe, (pictured) added: “Speeding up the access to medical records will reduce the time taken to get customers the peace of mind they need.
“Our partnership with Aegon will continue to use technology to improve the adviser and customer experience alike.”
