Royal London has appointed Peter Josse as group chief operating officer.
Josse joins on 4 March 2024 and will report to the mutual’s group CEO Barry O’Dwyer.
Over a career spanning 20 years in banking, Josse has held a range of senior leadership roles across operations, change management and technology. Since 2018 he has been chief information officer at Barclays Bank.
O’Dwyer said: “To have someone of Peter’s calibre and track record joining Royal London demonstrates our ambition.
“We have delivered a number of significant transformation programmes in recent years, and we are committed to modernising our capabilities even further to allow customers and financial advisers to engage with us efficiently and seamlessly.
“Peter brings passion for using technology to provide outstanding digital experiences and a vision for delivering great customer outcomes, and we’re delighted to be welcoming him to the Royal London team.”
Josse added: “Royal London’s customer-owned status was a big draw.
“Being able to focus on delivering long-term value solely in the interests of our customers was an incredibly exciting prospect.
“I’m looking forward to playing my part in providing outstanding experiences for customers, advisers, and also, for Royal London colleagues.”
