MetLife UK has altered Adrian Matthews’s new job title to UK deputy CEO from UK deputy general manager.
In December 2024 MetLife UK revealed it was promoting Matthews and Horner to UK deputy general manager and head of transformation and change initiative respectively.
Health & Protection has approached MetLife representatives for the reasons behind the alteration in Matthew’s job title since news broke of his promotion at the end of last year.
Matthews (pictured) will focus on driving commercial activities and ensuring the UK business remains responsive to industry and customer needs.
The provider said his appointment forms part of a series of strategic organisational changes as part of “ambitious” plans to accelerate growth and transformation.
Meanwhile, Rich Horner has been appointed head of transformation and growth initiatives and Charlotte O’Brien has been appointed head of employee benefits (EB) with a focus on growing this business segment.
The provider added it plans to strengthen its market position, continue to “lead the way in offering unique and innovative products, and ensure it remains agile in an evolving landscape”.
It said the new appointments will enable MetLife UK to “deliver greater value to customers and unlock new opportunities for long-term, sustainable growth”.
Matthews, head of employee benefits since June 2017, was previously chief financial officer from May 2011.
In this newly created role he will be responsible for distribution, product and marketing, and driving MetLife UK’s commercial activities, while ensuring that the business’ strategy is responsive to customer needs.
The company said O’Brien who joins the UK executive team, has been an “instrumental” part of the MetLife UK team for seven years where she has worked as head of portfolio retention and growth and deputy national sales manager and SME distribution manager.
These announcements follow Rich Horner’s appointment as head of transformation and growth initiatives in December.
He will be responsible for ensuring that transformation activities are cohesive and aligned to market needs.
Both Matthews and Horner will report to Dominic Grinstead, CEO of MetLife UK, while O’Brien will report into Matthews.
Grinstead said: “We’ve set ourselves ambitious growth plans over the next five years, and these key appointments ensure we have the right expertise in the right places.
“Adrian and Rich have been integral to the evolution of MetLife in the UK as part of the UK executive team for many years now, and I am delighted to continue to work with them to drive future growth.
“MetLife has a real culture of talent development, and I am particularly pleased that Charlotte’s appointment to the UK executive team from team lead roles, demonstrates to all colleagues the opportunities within the business to develop your career at MetLife.
“It’s wonderful to recognise the talent we have within the team and to be able to appoint such strong individuals to these key roles.
“From our products and distribution to marketing and market needs, we continue to support and innovate our propositions to meet the needs of our customers.
“As we transition to a new structure, I am confident in each individual in helping achieve our goals and look forward to what they bring to the table for the future of our business.”
