Western Provident Association (WPA) has rolled out a booking platform for specialist appointments through Doctify.
The insurer said the Healthcare Finder2 solution enabled customers to find, compare, and book healthcare consultants with a range of data points.
Customers can generate a tailored list of General Medical Council (GMC) licensed specialists and gain valuable insights into each consultant, including:
- Years of experience
- Areas of speciality and treatments offered
- Patient Trust Score, based on verified patient reviews
- Skill endorsements from consultant peers
Calendar integration also enables customers to view real-time appointment availability and book directly at a time and place that suits them.
Alternatively, the portal provides direct links to treatment providers’ own booking pages or contact details for their chosen consultant via phone or email.
Prioritising choice
WPA said the platform did not limit access to a restricted panel of specialists as WPA is adding to the recommendations of GPs, families and friends honing their customers’ decisions towards the right consultant for them.
Sharon Shier, chief customer officer at WPA, said: “Our commitment is to exceed expectations, and choice is a crucial part of that.
“Partnering with Doctify enables our members greater control over their healthcare journey, helping them to select the right consultant, whether or not they are fee agreed, based on clinical suitability, location, and real-time availability.
“This initiative further improves what we are doing for our customers giving them the information and confidence to make informed decisions about their care.”
