The Chartered Insurance Institute (CII) has formed a Professional Communities Advisory Board (PCAB) to help shape it’s work and strategic priorities.
The board features senior leaders from across claims, underwriting and advisory firms and includes representatives from the British Insurance Brokers’ Association (BIBA) and the Association of British Insurers (ABI).
The CII said the board would play a key role in supporting the organisation’s strategic thinking across its focus areas such as thought leadership.
It added the new framework had been designed to make “far more effective and efficient use of this insight, ensuring it influences the institute’s direction and its membership in a meaningful way”.
“The PCAB will work to the support the CII on priority areas across thought leadership, learning and professional development, working alongside the specialist adviser groups in broking, claims and underwriting who also lead and shape the CII Professional Communities,” the body said.
“It is intended to provide a more consistent mechanism for capturing and translating practitioner insight into CII outputs, including research, guidance and learning.”
The eight inaugural members of the board are:
- Richard Napoli, divisional director, customer solutions, Markel (chairman)
- Joel Markham, director of schemes and delegated authorities, Axa (deputy chairman)
- Janet Edey, financial lines director, Chubb
- Kerry D’Souza, underwriting director, First Central
- Eibhlin Swan, head of claims and customer delivery, Allianz
- Alycia Thomson, PEMA practice director and chair of global, PIB
- Nicola Maguire, commercial director, BIBA
- Sheryl Fernando, director of membership and commercial strategy, ABI
CII executive director, advocacy and professional standards Adam Harper said the shared expertise would help the organisation to “really understand the challenges and opportunities facing the profession, strengthen the relevance of our thought leadership and learning activity, and ensure that the voices of practitioners continue to shape the future direction of our work”.
He added: “The insurance profession is navigating significant change, from evolving customer expectations and emerging risks to new technologies and regulatory developments.
“At times like these, it is more important than ever that the CII’s work is informed by the experience and insight of practitioners working across the profession.”
PCAB chairman Richard Napoli noted the CII played a pivotal role in shaping and guiding the insurance industry.
“The formation of the PCAB will help the CII ensure its initiatives continue to be focussed on the priorities that are key to those operating in the industry. I look forward to supporting the CII in their strategic thinking and wider market mission.”
