Compliance & Regulation
FCA Protection Market Study will take firm-by-firm approach to ‘outlier behaviour’ – Rathi
The Financial Conduct Authority’s (FCA) Protection Market Study will mirror the regulator’s Premium Finance Study's firm-by-firm Consumer Duty approach rather than implementing any market-wide interventions, according to CEO Nikhil Rathi. Upon release...
Read morePDG calls on advisers and networks to tell employees and customers if they are operating with loaded premiums
The Protection Distributors’ Group (PDG) is calling on advice firms and networks to tell their employees and customers if they are operating with loaded premiums. The subject was raised in a press...
Read moreNo government has ever gone far enough to incentivise or promote occupational health – Gregson
No government has ever gone far enough in promoting or incentivising occupational health to effectively reduce pressure on the NHS or the tax burden on the population. This is according to Matthew...
Read moreFCA gave sector good grades, but work to do on service levels and closing protection gap – Hamilton
The Financial Conduct Authority (FCA) gave the sector some “pretty good” grades in its Market Study interim report, but there is more work to do on improving service levels and closing the...
Read morePerci Health-led coalition calls for whole-pathway care following national cancer plan launch
A coalition of clinicians, patients, charities, employers, insurers and health technology leaders, led by Perci Health, has published an open letter to the Secretary of State for Health and Social Care, Wes...
Read moreFOS PMI grievances drop, but IP complaints continue to soar
While private medical insurance (PMI) complaints to the Financial Ombudsman (FOS) dropped 9.7% for the third quarter of the 2025 financial year, income protection grievances have continued to soar - up 22.4%...
Read moreFCA hopeful protection market ‘dynamism’ will continue following HSBC Life exit
The Financial Conduct Authority (FCA) is hopeful that exits and entries into the protection insurance market will drive “dynamism,” but the regulator is also alive to the risks of protection gaps emerging....
Read moreFCA to investigate IP claims ratios and wider claims experiences – Pritchard
Too many people lack protection cover for when things go wrong, according to Sarah Pritchard, deputy CEO at the Financial Conduct Authority (FCA). However the regulator confirmed it will be investigating income...
Read morePensions minister rules out auto-enrolment for PMI
Pensions minister Torsten Bell (pictured) has ruled out auto-enrolment for private medical insurance (PMI). The subject of auto-enrolment for workplace health benefits has been raised following the publication of the Labour government...
Read moreRestricted panels can allow intermediaries to negotiate higher commissions – FCA
Restricted insurer panels can be used as an intermediary strategy to negotiate higher commission rates, according to the Financial Conduct Authority’s (FCA) in its pure protection market study interim report. FCA data...
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