Compliance & Regulation
FOS overhaul will include 10-year complaints cut off and fair and reasonable test
The Financial Ombudsman Service (FOS) will undergo a series of significant reforms aimed at returning it to its original purpose of being a “simple, impartial dispute resolution service“. This will include a...
Read moreAdvisers should overcome compliance Single Is Best objections by focusing on value – Mayne
Advisers should overcome objections from compliance teams over recommending two joint life policies by focusing on the value to the end customer rather than the cost. This is according to Clive Mayne,...
Read moreMacMillan chief medical officer criticises life insurer cancer claims processes
The chief medical officer (CMO) of Macmillan Cancer Support has criticised protection insurers for an “extraordinary” lack of consistency in the way they verify cancer claims. Professor Richard Simcock told Health &...
Read moreBaroness Morgan could revive bid for women’s financial resilience inquiry
Baroness Nicky Morgan has told Health & Protection she is considering resuming her quest to secure an inquiry on women’s financial resilience in the House of Lords following an unsuccessful attempt last...
Read moreL&G CRO Knight to join FCA as director of insurance
Legal & General group chief risk officer (CRO) Chris Knight will join the Financial Conduct Authority (FCA) as director of insurance in July. Knight will be taking on the position formerly held...
Read moreWhy meeting the international risk requirements of expats matters amid the rise of digital nomads – analysis
A key trend emanating from the pandemic was the emergence of the digital nomad reflecting that in the third decade of the 21st century, talent is increasingly globally mobile. And in order...
Read morePMI commission: Is there another way? – analysis
The Financial Conduct Authority (FCA) is casting its regulatory eye on commissions in its Pure Protection Market Study. While that work does not extend to private medical insurance (PMI), advisers operating in...
Read moreNetworks in the spotlight of evolving advice and regulatory landscape – analysis
Striking out on your own as an adviser can prove daunting - most will not know where to start and in an era of increased remote working leaving colleagues to go it...
Read moreWoA Convention: AI helping tackle complex regulation and capital management
Complex issues involving multiple regulators and critical stress tests are being simplified by artificial intelligence (AI) and other technologies, the World of America Convention has heard. Regulation is an ever-present subject for...
Read moreFCA prioritising protection claims experiences and product switching incentives
The Financial Conduct Authority (FCA) will look into claims experiences and incentives for consumers to switch products as part of its pure protection market study. The regulator has already confirmed it will further...
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Impett replaces retiring Andrews as Vitality director of corporate business
