Compliance & Regulation

Bupa Health Insurance Australia has been fined $35m by the Australian Federal Court for breaches of Australian Consumer Law. Most of the claims affected by Bupa’s conduct were for hospital treatment in...

The Financial Conduct Authority (FCA) is expanding its ongoing work in the captives insurance market to encompass a UK captives insurance regime. It has already begun its work alongside the Prudential Regulation...

Consumer research conducted by the Financial Conduct Authority (FCA) has given IFAs and morgage brokers a ringing endorsement as the distribution channels which provide the best support for consumers looking to buy...

The Financial Conduct Authority (FCA) has published its landmark study into how retail customers perceive and engage with the protection market. The survey of 14,326 UK consumers between September and October 2025...

Four out of five (80%) protection policyholders are satisfied their policies meet their needs, according to the Financial Conduct Authority’s (FCA) landmark pure protection market study consumer research. This was compared to...

The Financial Conduct Authority’s (FCA) pure protection market study will potentially last a year longer than expected by stretching into the second half of 2027, the regulator has revealed. It also confirmed...

Health cash plans have once again come out on top of the Financial Conduct Authority’s (FCA) general insurance (GI) value measures data. Furthermore, the market increased in by 50,000 members or 2.1%...

The Financial Conduct Authority (FCA) has enacted a series of rule changes for firms in insurance markets including removing minimum requirements for training and product reviews. The regulator has also updated which...

The Financial Conduct Authority (FCA) will begin tackling legacy issues in the life insurance and pensions market early next year. Its aim is to reduce the regulatory barriers insurers face, it said....

A new specialist mutual development unit and free pre-application help are among a series of initiatives from financial regulators to support government plans to double the size of the mutuals sector. The...