Compliance & Regulation

A communications "farce" with the forerunner to the Financial Conduct Authority (FCA) ranks among the most stressful experiences protection expert Alan Lakey has faced while working in the sector. To mark Stress...

Last autumn the Financial Conduct Authority (FCA) raised serious concerns about how insurers are addressing terminal illness benefits attached to life insurance policies. Almost six months on from the regulator's review, Health...

FOS Expects 16% More Complaints, Pledges Faster Service and Cost Cuts The Financial Ombudsman Service (FOS) has revealed it expects to receive 16% more complaints than previously thought this financial year and...

Circle Health Group has offered to sell its BMI Edgbaston hospital to allay competition concerns about potential private hospital dominance in the region following its merger with BMI Healthcare. The move has...

More than 40 hospitals have been identified by the competition regulator as breaching requirements to provide information on their private health treatments. Each member of the cohort has been given an action...

Aviva’s £460m takeover of AIG Life UK has been cleared by the Competition and Markets Authority (CMA). The deal that would see Aviva purchase the AIG Life UK business from AIG subsidiary...

Public satisfaction with the NHS has fallen to the lowest level ever recorded, particularly for GP and dentistry services, according to analysis of the latest British Social Attitudes survey (BSA) published today...

The Financial Conduct Authority (FCA) has set out guidance for firms and financial influencers - 'finfluencers' - on ensuring that their ads on social media stay on the right side of the...

The next 12 months could be very significant for the mutual sector. All polls currently point to a Labour victory at the next general election, whenever it might be called. It has...

It is only through working in partnership to use full the capacity of the healthcare sector - including private healthcare providers - that the NHS can properly tackle the myriad challenges it...