Compliance & Regulation

The Financial Ombudsman Service (FOS) took on more new private medical insurance (PMI) cases and upheld almost twice the percentage of complaints according to its latest data. However, the regulator made fewer...

The numbers of people waiting for NHS treatment hits new record after new record every month. UK employers have been left carrying the can when it comes to the knock on impact...

Compliance consultant Branko Bjelobaba (pictured) has expressed disappointment that the Financial Conduct Authority (FCA) has failed to up its regulatory stance on the boundary between advice and guidance in the protection sector....

Protection advice firm leaders are at odds over the Financial Conduct Authority's (FCA) decision to exclude the protection sector from its Advice Guidance Boundary Review. While LifeSearch CEO Debbie Kennedy (pictured) expressed...

The Financial Conduct Authority (FCA) has confirmed that the private medical insurance and protection insurance advice sectors will not form part of its Advice Guidance Boundary Review. In last year's Autumn Statement,...

The Financial Ombudsman Service (FOS) has already begun seeing cases brought to it which encompass elements of the Consumer Duty regulations introduced in July. And it expects to see more complaints regarding...

The Financial Ombudsman Service (FOS) is planning to cut its compulsory levy by which is paid for by all financial services firms to £70m for the 2024/25 financial year. The figure will...

Guidance issued to group risk insurers to not include third party service level and supplier agreements in contracts with employers should not be considered anti-competitive, Group Risk Development (Grid) has said. The...

Wearable devices could help big tech firms to better understand a consumer’s financial and risk profile and create more accurately priced financial products, according to the Financial Conduct Authority (FCA).  The FCA...

Insurance professionals should be given mandatory training on economic abuse, according to Johnny Timpson. Timpson (pictured) spoke to Health & Protection following the Chartered Insurance Institute (CII) revealing this morning that it...