Compliance & Regulation

The government's proposed ban on cold calling does not apply to "warm calling," but is unlikely to be reversed so the protection sector needs to work on getting consent from any existing...

The government has opened its consultation on banning cold calling for all consumer financial services and products, including insurance and mortgages.  In the consultation, entitled Ban on cold calling for consumer financial...

The Financial Conduct Authority (FCA) has appointed Clare Woodman as chairperson of the FCA markets practitioner panel, Matt Hammerstein as chairperson of the FCA practitioner panel, and Mandy Gradden as chairperson of...

The biggest ongoing challenge around Consumer Duty is the subjectivity around its application. This is according to St James's Place (SJP) divisional director Tony Müdd (pictured), who spoke to Health & Protection...

The Consumer Duty has become the biggest regulatory challenge facing the financial services sector since the Retail Distribution Review (RDR) a decade ago. The good news is for companies operating in the...

The British Insurance Brokers' Association (BIBA) has appointed David Sparkes as regulation director. Head of commercial, Nicola Maguire and head of insurance, Alastair Blundell also now have wider remits, to attend certain...

All advisers should ensure they are "well-advanced" on their journey towards compliance with Consumer Duty, according to Branko Bjelobaba, principal at consultancy Branko. Speaking to Health & Protection on the morning the...

The Work and Pensions Select Committee has called on government to consider the role income protection can play in enabling people to stay in and return to work. The call came in...

PMS Mortgage Club, in partnership with compliance expert Bankhall, has rolled out a suite of new support to help mortgage and protection firms adapt to the Consumer Duty ahead of its 31...

Holloway Friendly has introduced a guide and training for advisers to make their communications easier to understand and more engaging. The free adviser guide is supplemented by interactive training sessions which firms...