Compliance & Regulation

The Financial Conduct Authority (FCA) received 1,454 complaints about its operations during 2022, a 20% increase on the figure a year earlier, with more than a third upheld. However, the regulator closed...

The Financial Conduct Authority (FCA) is updating its existing guidance on social media and customer communications to better protect consumers in the era of the 'finfluencer' or financial influencer. Announcing the update,...

The Financial Conduct Authority (FCA) has revised down its fee rate for advisers operating in the health and protection insurance markets for this financial year. However, the rate of £1.727 per £1,000...

NHS dentistry is facing a crisis of access, and a complete shake up is needed to prevent further decline in oral health, according to a House of Commons select committee report. “The...

Virtual GP services could be subject to European Union (EU) VAT charges from January 2025 depending on how the practice is classed following rule changes in Brussels. This is according to Sue...

US president Joe Biden is moving against short-term health insurance, referred to as junk insurance, with the aim of boosting the effectiveness of Obamacare. Under new rules, short-term insurance would be for...

The insurance sector needs to ensure it makes use of guidance aimed at rooting out economic abuse. This is according to Johnny Timpson, who spoke to Health & Protection following government's planned...

CR-2023-001842   IN THE HIGH COURT OF JUSTICE BUSINESS AND PROPERTY COURTS OF ENGLAND AND WALES, COMPANIES COURT (ChD) IN THE MATTER OF AETNA INSURANCE COMPANY LIMITED - and - IN THE...

The National Audit Office (NAO) will investigate the Financial Conduct Authority's (FCA) over its effectiveness and readiness to meet future challenges - particularly cryptoassets and artificial intelligence (AI). Chief executive Nikhil Rathi...

Love Island influencers have their place in promoting the protection industry but only if they are "authentic" and can ask open-ended questions aimed at educating the wider population. This was according to...