Compliance & Regulation

The typical health and life insurance model of exclusions must be overhauled to cover more conditions and people, particularly those in vulnerable situations, and make prevention a core aim, according to insurers...

Life and health insurers should develop products to cover under-represented groups, promote “fair and inclusive underwriting” and offer mental health services as an essential benefit, according to a dedicated United Nations (UN)...

MorganAsh and Investor in Customers are partnering to provide reports supporting Consumer Duty requirements. Investor in Customers already provides a suite of reports assessing outcomes for firms and these will be combined...

Aviva is offering Origo’s Unipass Letter of Authority (ULoA) service to support individual protection cases. Letter of Authority requests and responses can now be obtained electronically from the insurer for protection products....

SimplyBiz has added additional support for advisers as just six weeks remain until the implementation of the Financial Conduct Authority's (FCA) new Consumer Duty. The firm said it has added a series...

A new approach is needed to help employers and individuals take actions to reduce NHS backlogs, increase workforce participation and improve the health and wellbeing of the nation, according to the Association...

The Financial Conduct Authority (FCA) has cancelled the permissions of protection and mortgage advice firm Ozen Financial Services Ltd (OFSL) from 9 June.  As a result, “OFSL no longer has permission to...

A proposal requiring the Financial Conduct Authority (FCA) to explore financial inclusion issues to protect vulnerable consumers has successfully passed through the House of Lords.  The amendment to the Financial Services and...

MorganAsh has added a new nurse support service to its MorganAsh Resilience System (MARS) to support advisers in providing help to highly vulnerable clients. The new service has now been incorporated within...

Almost three quarters (72%) of consumers believe the speed of any claim payment is the key driver of "good value", according to research from MetLife UK. The research measured consumers attitudes towards...