Compliance & Regulation

The cost to deliver advice should be the key driver to adviser charges under the Consumer Duty's price and value outcome, according to Paradigm Protect. The distributor highlighted key questions the Financial...

The Financial Ombudsman Service (FOS) received fewer private medical insurance (PMI) and dental insurance-related complaints from October to December than the previous three months, but upheld 5% more. Data for third quarter...

The Financial Conduct Authority (FCA) plans to give its workers a guaranteed minimum pay increase of 4.5% from April, with an average pay raise of 6.5%. In a letter to trade union...

John Bissell is to retire from his role as chief operating officer (COO) and board member of the Chartered Insurance Institute (CII) in early April after more than six years with the...

The Association of British Insurers (ABI) is calling for payments from insurance products including lifetime health and social care cover to be excluded from local authority financial assessments under government's plan for...

Effective credible environmental, social and governance (ESG) strategies implemented by financial services firms could potentially be linked to remuneration, the Financial Conduct Authority (FCA) has highlighted. It also expects firms to account...

Health secretary Steve Barclay is yet to file evidence to the pay review body for NHS doctors and dentists despite the organisation warning him about being late 10 days ago and highlighting...

The Association of British Insurers (ABI) has said no-one should face a barrier to accessing financial services and highlighted the importance of clear communication and transparency from insurers. The ABI issued the...

An income protection (IP) policyholder was left homeless after a claim was declined due to their mental illness, the Money and Mental Health Policy Institute (MMHPI) has told Health & Protection. The...

The Financial Conduct Authority (FCA) has warned firms not to engage in so called "sludge" practices such as discouraging customers from taking actions such as switching provider or in designing overly long-winded...