Compliance & Regulation

Personal Finance Society (PFS) director Eddie Grant has succeeded Zurich head of market engagement Peter Hamilton as disability and access ambassador for insurance. Grant (pictured) is one of nine new disability and...

The Financial Conduct Authority (FCA) has issued detailed information requests to more than 30 insurers and intermediaries as research for its pure protection market study. The regulator is also conducting consumer research...

Mortgage Advice Bureau (MAB) has deployed a financial vulnerability assessment tool across its broker network. Developed by Comentis, the tool aims to improve identification of and help to support vulnerable customers. It...

The Financial Conduct Authority (FCA) has been forced to appoint an interim chairman of the Financial Ombudsman Service (FOS) from the FCA board after admitting "the initial recruitment campaign proved unsuccessful". Liam...

Nothing has been done about low private medical insurance (PMI) policy renewal commissions from insurers incentivising bad adviser behaviour for 20 years, according to compliance consultant Branko Bjelobaba. However, he warned that...

The Financial Conduct Authority (FCA) is likely to publish the next edition of its insurance strategy in the next couple of months, Health & Protection understands. The strategy will outline the regulator’s...

The group risk industry has warmly welcomed confirmation that death in service benefits will not be brought under the scope of inheritance tax (IHT) liabilities. HM Revenue & Customs (HMRC) also confirmed...

The inclusion of group life in the government’s captive framework has been welcomed but it is not expected to have a major impact on the industry or country unless further benefits are...

The chancellor has charged the Financial Conduct Authority (FCA) with reassessing the impact of its Consumer Duty on financial services and the way "businesses interact with other businesses". Delivering her Mansion House...

A 10-year long stop on claims made to the Financial Ombudsman Service (FOS) may exclude most protection products as part of an exemption proposed by HM Treasury (HMT). The consultation proposing the...