Compliance & Regulation

Complaints about protection insurance products have fallen by more than a fifth, but PMI product complaints have risen, according to data from the Financial Conduct Authority (FCA). Health & Protection's analysis of...

Almost eight million people are finding it difficult to keep up with their bills, according to research from the Financial Conduct Authority (FCA). The regulator's snapshot of the latest edition of its...

The Financial Conduct Authority (FCA) has applauded the signposting of customers with pre-existing health conditions to specialists as a positive aspect of complying with the incoming Consumer Duty. The regulator flagged several...

The Financial Conduct Authority (FCA) has identified personal accident cover as potentially providing “poor value”. The regulator said concerns had been raised about the product’s value through the findings of its initial...

The Advertising Standards Authority (ASA) has upheld a complaint and banned two climate change adverts placed by protection insurer and banking group HSBC as misleading. The regulator told HSBC UK to ensure...

Mark Steward is stepping down as the Financial Conduct Authority's (FCA) executive director of enforcement and market oversight after seven years with the regulator. Steward joined the FCA in 2015 and will...

The Financial Conduct Authority (FCA) has admitted it is frustrated with the way fair value pricing assessments for insurance contracts have been conducted throughout the industry. The regulator accepted the process has...

Firms need to ensure their Consumer Duty implementation plans due at the end of this month are well thought through and engage with the substance of the Duty, the regulator has said....

The Financial Conduct Authority (FCA) has said it’s incoming Consumer Duty does not mean firms will be paying more in redress to customers when things go wrong. However, the regulator added the...

Chancellor of the exchequer Jeremy Hunt revealed plans for a new economic advisory council along with confirmation of a roll back of most of the tax measures announce by predecessor Kwasi Kwarteng....