Compliance & Regulation

The Financial Conduct Authority (FCA) has defended its flagship Consumer Duty policy as going ‘significantly beyond’ Treating Customers Fairly (TCF) as it aims to create a culture shift within the industry. The...

Advisers operating in the health and protection insurance and mortgage sectors have escaped the prospect of picking up the massive costs of failures in other parts of the financial services industry. In...

Incoming regulation and a steep decline in marriages mean it has never been more important for advisers to ensure protection policies are properly set up for cohabitee partners, according to consultant Johnny...

Regulators from across the spectrum have agreed to develop metrics to measure the regulatory burden on the financial services industry. The move comes after leaders and senior representatives from the Financial Conduct...

The Financial Ombudsman Service (FOS) has secured up to £22m in redress for consumers who have complained about poor service and outcomes from financial service providers. The payments came from proactive work...

The Financial Conduct Authority (FCA) has said it does not believe the financial services industry should have to take on the costs of failures from firms promoting cryptocurrencies and assets. It also...

Unum is proposing an overhaul of the Statutory Sick Pay (SSP) system that would abolish the minimum earnings threshold to make all workers eligible and which would more than double the maximum...

The Financial Conduct Authority (FCA) will cancel or change permissions of regulated firms not conducting those activities within a month as part of a drive to improve consumer protection. The FCA will...

Financial Conduct Authority (FCA) rules requiring brokers to assess the value other intermediaries in the chain bring can apply equally to international partners as they do domestic ones. This is according to...

Commissions for advisers on private medical insurance (PMI) sales are unlikely to be abolished by the Financial Conduct Authority (FCA) anytime soon but brokers need to be very clear with customers around...