Appointments / Industry

Fairer Finance has appointed Charles Randell to its independent consumer advisory board. Randell (pictured) is the former chairman of the Financial Conduct Authority (FCA) and the Payment Systems Regulator and has previously...

Aviva has digitised its Add Trust journey for existing individual protection (IP) policies.  The new digital journey is accessible via the insurer's adviser and consumer sites and replaces paperwork with an online...

The Financial Ombudsman Service (FOS) is expecting to receive 4,000 fewer insurance complaints in the 2025-26 year than it originally budgeted for. However, the ombudsman is still planning to increase its compulsory...

The protection industry is set to face a hybrid future where advice is delivered alongside artificial intelligence (AI), according to panellists at Protection Review Conference 2025. Asked by Health & Protection whether...

LifeSearch is adding a digital trust solution to its self-serve life insurance journey. It has worked with Trust Genie and Yavia on the process and embeds trust creation directly into the advice...

Lindsey Taylor, protection customer success expert at Habito (pictured), speaks to Health & Protection about discovering a passion for protection, her unforgettable first protection case, why her biggest inspiration is her mum,...

Chancellor Rachel Reeves is delivering £26bn of tax raising measures by the end of the Parliament in her Budget 2025, much of which is aimed at the better off. This included maintaining...

The government has made several key changes to Inheritance Tax (IHT) including to the adminstration of death benefits through pension schemes, extending the nil rate bands for another year, and expanding the...

One in six people have cancelled or paused protection or private medical insurance (PMI) policies as cost pressures mount, according to research by Howden Life and Health. The figures illustrate how people...

The Chartered Insurance Institute (CII) has launched a guide to help insurance and personal finance firms better identify, support, and deliver fair outcomes for customers in vulnerable circumstances. The professional body also...