Appointments / Industry
FOS upholds fewer IP complaints but more PMI grievances
The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...
Read moreCura’s Knowles praises insurers for paying retrospective claims and urges advisers to delve deep into client histories
Alan Knowles has praised insurers for paying out on retrospective claims and urged advisers to do a little extra probing of customers about existing protection policies they may have in place. The...
Read moreMorganAsh partners with Moneyhub on customer vulnerability assessments
MorganAsh has partnered with open finance platform Moneyhub to help it measure customer vulnerablity. The partnership will see MorganAsh use Moneyhub’s platform to access customers' financial data with their explicit consent to...
Read moreZurich expanding neurodivergent recruitment across EMEA region
Zurich Insurance is seeking to replicate success in recruiting neurodivergent individuals right across the Europe, Middle East and Africa region, according to Shelley Ferris-Smith, its EMEA regional lead and diversity, equity, inclusion,...
Read moreEmployers seeking to offer PMI as sickness rates climb – IHPN
One in five employers are seeking to provide private medical insurance (PMI) to their staff over the coming year due to an increase in sickness rates, according to research by the Independent...
Read moreTowergate appoints Britton as commercial director from Mercer
Towergate Health & Protection has appointed Jason Britton as commercial director. Britton joins from Mercer Marsh Benefits after 12 years with the firm, most recently as regional director for the North West...
Read moreFew clients cancelling cover but advisers preparing for conversations – Guardian
The vast majority of advisers are not being approached by clients to cancel their protection cover or reduce premiums yet, but they are preparing for it. However despite this situation, almost half...
Read moreAxa Health rolls out men’s and women’s support services with Peppy
Axa Health is rolling out new health support services for men and women for group policies. The standalone services offer access to accredited practitioners who will provide confidential and personal support based...
Read moreWomen in same sex relationships having IVF twice as likely to be demoted
Women in same sex relationships undergoing IVF treatment are twice (27% vs 13%) as likely to take a demotion as those in heterosexual relationships due to a lack of support from their...
Read moreReassured appoints former BGL group CEO Donaldson as chairman
Reassured has appointed Matthew Donaldson as non-executive chairman. The life insurance broker revealed Donaldson (pictured) will work closely with the firm's board, Bridgepoint and CEO Steve Marshall, to continue its organic growth,...
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