Appointments / Industry

The Financial Ombudsman Service (FOS) saw a 66% increase in fraud and scam complaints in the first quarter of the 2021/22 financial year. The body revealed that complaints had increased to 5,025...

The Financial Conduct Authority (FCA) is prepared to be much more aggressive in taking legal action against firms and individuals it believes are acting improperly in the financial services sector. The regulator...

Mayo Clinic Healthcare, the London facility of healthcare provider Mayo Clinic, has agreed a two-year contract with Bupa to deliver care for the health insurer’s UK customers. This includes consultations, diagnostics, endoscopy,...

Spire Healthcare has agreed a £15.7m deal to buy the Claremont Private Hospital in Sheffield from Aspen Healthcare as it plots more purchases and expansion. The transaction will see Spire take Aspen’s...

US health plan provider Vitori Health has appointed Tim O'Brien as chief executive officer. O'Brien joins from health insurance provider Blue Cross and Blue Shield of Kansas City where he was care...

HCB Group has partnered with digital GP service Doctor Care Anywhere. Doctor Care Anywhere enables patients to book digital GP appointments around the clock and speak to doctors by video or phone...

High net worth (HNW) individuals in the Middle East and East Asia are expecting to increase their spend on private medical insurance (PMI) in the next year. Bupa Global’s Executive Wellbeing Index...

Advisers need to remove any inner bias they may have towards a particular form of protection so that they can do the right thing by their customers. This is according to Kate...

Aviva has promoted Andrea Montague (pictured) to chief risk officer. Montague, who joined the insurer as group chief financial controller in April 2020, has held senior finance and audit leadership roles at...

Advisers need to move beyond initial conversation starters and really take clients down the rabbit hole to unlock the true value of income protection (IP) for clients. This is according to Sam...