Appointments / Industry

The Financial Ombudsman Service (FOS) has backed a medical insurer and rejected a customer’s complaint after her treatment was delayed due to the Covid-19 pandemic. It published the case as a follow-up...

Intermediaries advising on health and protection insurance must charge renewing customers the same fees as they do to new business clients, the Financial Conduct Authority (FCA) has announced. The FCA announced the...

Protection products must be assessed to ensure they offer fair value to consumers, including those policies originated before October 2018, the Financial Conduct Authority (FCA) has announced. It warned insurers over products...

Health insurers and cash plan providers have been excluded from Financial Conduct Authority (FCA) rules surrounding the automatic annual renewal of general insurance contracts, the regulator has confirmed. However, they will be...

Complaints about private medical and dental cover, and income protection insurance (IP) rose sharply in the last financial year, according to data from the Financial Ombudsman Service (FOS). The service received 1,476...

Spire Healthcare has agreed a £1bn bid from Ramsay Health Care to acquire the business and create a combined operator of more than 80 private hospitals and clinics across the UK. Ramsay...

Nugent Santé has promoted two senior members to its board of directors and said it expects the wider group to treble its headcount within five years. Rob Rigby has been promoted from...

Chicago-based Medicare Advantage plan provider Zing Health has appointed Dr Trent Haywood as chief medical officer. Haywood (pictured) was previously senior vice president in the office of clinical affairs and chief medical...

A financial services industry collective has announced the launch of The Blood Bank, an industry initiative aimed at raising awareness of the importance of donating blood. Following a teaser shared last week,...

Life insurance broker Protect Line has appointed Pedro Coimbra Fernandes as chief financial officer. Fernandes has held CFO roles at a number of organisations including AIG (American International Group) where he covered...