Appointments / Industry

The Chartered Insurance Institute (CII) is publishing guidance on managing customer vulnerability while remaining GDPR compliant to help promote data sharing across the industry. The body noted there were “widespread misconceptions about...

The Protection Distributors Group (PDG) has named 12 insurers as meeting the criteria to be signatories to its Claims Charter for 2025, compared to eight last year.   The 12 insurers that...

Aon Singapore has appointed Tisha Soh as head of client services, health solutions.  Soh will lead the delivery of client service across Aon’s health solutions portfolio, partnering with organisations to design and...

The Financial Conduct Authority (FCA) is working with insurers to explore faster ways of finding out if someone has died and speed-up death claims payments. The regulator has been particularly outspoken and...

Royal London paid 98.7% of all protection claims made in 2024, posting another record total of more than £751m as 65,385 claims were approved.  The figure was £20m more than in 2023,...

The Financial Conduct Authority (FCA) is sending data requests and detailed questionnaires to insurers in the protection insurance sector as part of its market study. The requests are asking for data from...

Hong Kong-based AIA Group has announced that Mark Tucker will return to AIA to succeed Edmund Sze-Wing Tse as group board chairman as of 1 October 2025.  Tucker, who was previously CEO...

Howden has announced the appointment of Patrick De Baets as CEO, Howden Belgium, effective immediately.  De Baets has more 30 years of experience in the insurance industry, having held senior leadership roles across Belgium and Europe.  ...

Poor mental health, particularly anxiety and low mood, continue to be the primary driver of calls to Zurich's employee assistance helplines. Zurich's Corporate Risk report reveals anxiety and low mood accounted for...

Despite seeing their potential, generation Z (born between 1997 and 2012) does not think AI advisers have all of the answers at present. This is according to panellists who were asked whether this...