Life insurers have been told to settle death claims quicker and improve how they monitor claims times or face further...

The Financial Services Compensation Scheme (FSCS) is expecting a third consecutive year with no additional levy for advisers operating in...

Advisers, intermediaries, insurers and other financial services firms could be forced to pay fees for complaints made to the Financial...

The Financial Ombudsman Service (FOS) will introduce a £250 case fee for complaints submitted by claims management companies (CMCs) and...

Chancellor Rachel Reeves has set out significant reforms to be made to the Financial Conduct Authority (FCA) and Financial Ombudsman...

The Labour government has requested both leading financial regulators to review the rules governing mutual organisations to “unlock the full...

The NHS waiting list for treatment in England dipped by 70,000 in September although it remained around 7.6 million where...

Zurich UK is offering all employees assessments for neurodiversity as part of its private healthcare package from 2025. It was...

Aviva saw a drop in new business completions in both its protection and health insurance operations in the first nine...

As the Health & Protection Individual and Business Protection Report 2024 confirmed, 2023 was a particularly difficult one for the...