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Advisers, intermediaries, insurers and other financial services firms could be forced to pay fees for complaints made to the Financial Ombudsman Service (FOS) when they are submitted. This would reverse the current...

The Financial Ombudsman Service (FOS) will introduce a £250 case fee for complaints submitted by claims management companies (CMCs) and other professional representatives. Meanwhile the Financial Conduct Authority (FCA) is consulting on...

Private medical insurance (PMI) sales remain strong and are expected to continue growing despite inflation hitting consumers across the country, according to Axa Health and Aviva. Kelly Morris, head of client retention...

Chancellor Rachel Reeves has set out significant reforms to be made to the Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS). This includes an overhaul and replacement of the FCA Certification...

The Labour government has requested both leading financial regulators to review the rules governing mutual organisations to “unlock the full potential of the mutual and cooperative sector in the UK”. Economic secretary...

The NHS waiting list for treatment in England dipped by 70,000 in September although it remained around 7.6 million where it has been for a year. According to the latest data, there...

Private medical insurance (PMI) should be focusing cancer care on prevention, screening and diagnosis, and greater access to whole workforces, according to Check4Cancer. Professor Gordon Wishart, founder and chief medical officer of...

Zurich UK is offering all employees assessments for neurodiversity as part of its private healthcare package from 2025. It was announced alongside research showing the significant discrimination and prejudice those with neurodiversity...

Aviva saw a drop in new business completions in both its protection and health insurance operations in the first nine months of 2024. However, the insurer has contrasting projections for the sectors...

The Openwork Partnership has confirmed Richard Houghton has stepped down as CEO, with executive chairman Philip Howell taking over as interim CEO. Duncan Crocker will take on the role of chairman while...