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The Exeter has appointed Tim Weaver as head of customer experience – claims and will now lead its income protection claims team.  Weaver first joined The Exeter in January 2023 as head...

The ongoing cost of living crisis has taken its toll on the mortgage market. The number of people who have no money left over at the end of the month has increased...

The UK group risk industry paid out a record £2.49bn in claims in 2023, equal to £6.82m a day, according to data released by trade body Group Risk Development (Grid).  That represented...

Aviva is withdrawing AIG's entire expatriate cover product including all pipeline applications with immediate effect, Health & Protection can reveal. Health & Protection understands Aviva took the decision to close the product...

Bupa Health Clinics is opening five new health centres within private medical and dental provider MyHealthcare sites. The centres, based in Balham, Swiss Cottage and Chiswick in London, Edgbaston in Birmingham and...

Royal London paid 99% of all protection claims in 2023, paying out over 77,000 protection claims, totalling a record total of £731m, representing £100m more than 2022. This is according to the...

Fluent Money has appointed Martin Baker as director of mortgages and protection in a newly created role. Joining the business on 8 July, Baker joins the financial solutions provider having held roles...

Premier Choice Healthcare (PCH) has completed its third acquisition in three months. In March, the firm acquired 100% of the share capital of Midlands-based intermediary Central Healthcare Ltd.  This was followed in...

More than 40,000 fewer protection policies were sold in Q1 2024 than in the corresponding quarter of 2023, according to Gen Re. The reinsurer’s Protection Pulse update for the first quarter of...

While artificial intelligence (AI) is being put to use in fielding out of hours calls and performing back office operations, international private medical insurance advisers need to be mindful of customers who...