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The Income Protection Task Force (IPTF) has released the fifth story in its 7 Stories series focussing on the emotional impact of the role on claims handlers and the concept of “moral...

No individual data should be going into artificial intelligence (AI) open source systems for private medical insurance (PMI) use, former regulator Isabella Macfarlane has warned the industry. Macfarlane, who was lead associate...

Chatbots should not be used at all for supporting mental health solutions, a researcher in artificial intelligence (AI) and technologies has warned. Speaking at the Association of Medical Insurers and Intermediaries (AMII)...

L&G’s retail business has appointed Donna Cowell to the newly created role of head of reinsurance, UK protection. As a qualified actuary, Cowell brings almost 25 years of experience in financial services....

Paul Baker is to succeed Matt Lynn as chief financial officer at Nuffield Health. Lynn joined Nuffield Health in 2022 and will be leaving to take up a new position, but will...

Artificial intelligence (AI) is not the answer to solving loneliness which is becoming an increasingly important factor in physical and mental health. Speaking at the Association of Medical Insurers and Intermediaries (AMII)...

Aviva’s protection sales were down by a combined 11% over the first nine months of the year however health business has risen 13% in 2025, the insurer reported. The figures showed a...

The NHS England waiting list for treatment halted its summer rises with a 15,000 dip in September. Latest data from the health service showed there were 7.39 million people on the waiting...

Profitability enables providers to function, but protection insurance needs to ensure it remains inclusive to reach as many people as possible, according to One Family CEO Jim Islam. He emphasised the importance...

There is a gap between what people want from the NHS and what it can deliver - particularly with meeting demand for preventative healthcare, according to a prominant GP. Dr Anjali Gopinath...