Cirencester Friendly has agreed a long-term partnership with IPipeline to use its SSG Digital platform to replace the society’s existing protection IT platform.
The new platform, which will replace the company’s current in-house-built platform, will help drive the insurer’s digital transformation in a bid to achieve greater productivity, it said.
SSG Digital will enable the mutual to build a phased delivery plan for the new system – starting with agency and commission management – together with underwriting and new business modules.
It will also will enable Cirencester Friendly to transform its business on a stepped basis, focusing on delivering immediate benefits and value to advisers and its members, the mutual added.
Ian Teague, UK group managing director at IPipeline, (pictured) said: “Cirencester Friendly understands just how central their digital capability is to their ongoing success.”
David Macgregor, commercial director of Cirencester Friendly, added: “The society has established an excellent reputation in the protection market by providing quality products and an excellent claims history, backed by personalised service.
“The introduction of on-line underwriting via SSG Digital will provide the opportunity for more applicants to obtain income protection cover in a shorter time frame. The digital transformation program supported by IPipeline will enable us to further enhance the levels of service to advisers and our members.”
