The largest amount Dentists’ Provident paid out to an individual claimant in the past year was £87,800.
This is according to the provider’s claims report for 2023 which showed 99% of new claims received a payment, compared to 99.1% in 2022.
Dentist’s Provident reported that its number of claims were back in line to where they were before the pandemic.
The provider paid out 983 of new claims with 10 declined.
New claims were declined either because they did not meet the definition of incapacity, their condition was not covered by their plan, the claimant failed to disclose important information during application or claim or other plan rules were not met.
A total of 1,189 claims were paid and £5.2m was paid to members in income protection benefits.
That compares to 2022, when Dentists’ Provident paid out £5.6m to members, having received nearly 60% more new claims than in 2021.
For 2023, the provider received the same number (four) complaints as in 2022 and none were referred to the Ombudsman.
The biggest amount paid to an individual claimant was £87,800 and while the majority of the claims paid were to those aged 46-55 years-old, the youngest claimant was a 26-year-old dentist.
The report also showed that musculoskeletal disorders (23%), accidents (15%) and psychiatric disorders (13%) continued to remain as some of the most significant reasons for claims.
Simon Elliott, chief risk officer of Dentists’ Provident, said: “In 2023 our claims decreased, mainly due to fewer Covid-related claims.
“In another year of change and challenge for the dental professions, we are pleased to have remained a source of stability and assurance to our members.
“Our high claim payment rate and low levels of complaints are a testament to the benefits of an integrated approach to underwriting and claims.
“By following a thorough underwriting process, we seek to minimise issues for our members when they really need us,” says
Farrukh Mirza, CEO at Dentists’ Provident, (pictured) added: “We take pride in our plans and our service, which gives members confidence they have a dependable income protection plan that works for them.”
