A significant gap exists in perceptions around health and wellbeing between employers and employees, according to research from specialist employee benefits provider, Unum UK.
The largest gap was in the perception of company benefits packages.
According to Unum’s data, 67% of employers surveyed believed their benefits package had a positive impact on the overall wellbeing of employees.
That compared to only 31% of employees surveyed who agreed that the benefits package had allowed them to proactively look after their health and wellbeing.
The original quantitative research was conducted on behalf of Unum by Yonder Data Solutions in August 2024 with 500 employees and 503 key decision makers across UK workplaces, with a mix of company size, industry/sector, job function, and regional location.
The survey also showed that only 27% of employees surveyed felt their benefits package has helped to prevent health issues from worsening or becoming chronic.
There was also a gap, though less severe, over the wellbeing of staff.
The survey showed that three-quarters (75%) of employers surveyed thought their workforce’s health and wellbeing was good, but just 66% of employees agreed.
Liz Walker, chief operating officer at Unum, said: “Our research shows a real disconnect between the health and wellbeing support employers provide, and how it is perceived by employees.
“It’s often the case that benefits are recognised and highly regarded by employers, but they struggle to communicate these effectively, leaving employees unaware or misunderstanding the true value they offer.
“This gap can create a ripple effect, impacting morale, engagement and turnover, then ultimately the overall success of a business.
“Clearly, employee benefits packages need to go beyond just good intentions.”
“For businesses, it’s important to understand the power of a comprehensive benefits package — as well as the negative impact of one that doesn’t meet employee expectations.
“Since the Autumn Budget and the introduction of increased employer National Insurance contributions, the cost of business has skyrocketed.
“Now more than ever, it is essential that benefits align with employee needs, so that every pound spent has maximum impact.”
“For employers, investing in a benefits package that employees don’t value is just money down the drain.
“By engaging in an open dialogue with employees, businesses can understand their workforce’s health and wellbeing needs and tailor benefits packages accordingly, such as introducing and effectively communicating products like dental insurance or a health cash plan — benefits that employees want and will use.
“When everyone’s perceptions are aligned, and employees feel supported and understood, businesses thrive.”
