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FCA warns protection insurers to support customers with arrears and eyes expanding Covid guidance to cover financial difficulty
The Financial Conduct Authority (FCA) has warned protection insurers may see more policies lapsing or being cancelled through the cost of living crisis and that they should monitor these numbers, understand the...
Read moreHow the pandemic and a cost of living crisis changed what employees want from wellbeing services – analysis
The pandemic has left its mark on the country in the form of unprecedented wait times for NHS treatment or to see the family doctor. It has also created a revolution in...
Read moreWhy PMI has become a ‘have to have’ benefit for employers – analysis
At the start of the year, employers across the country may have hoped that 2022 would have offered some respite after two years wrestling with a pandemic which forced staff to turn...
Read moreWe need protection products for people with sickle cell – Oke
The UK protection insurance sector needs to design life, critical illness and income protection products to cater for the needs of individuals with sickle cell. Sheun Oke, area sales manager at Wealthmax...
Read moreHealth & Protection publishes first Individual PMI market report
Health & Protection is launching its first UK private medical insurance (PMI) report analysing the extent of the market. The report is available to download for free by advisers, intermediaries and brokers...
Read moreFCA does not know number of in-force protection and PMI policies – exclusive
The Financial Conduct Authority (FCA) does not know how many protection and health insurance customers are in the UK market, Health & Protection can reveal. The regulator confirmed to Health & Protection...
Read moreWhere underwriting is improving and the ‘bonkers’ decisions leaving some clients behind – analysis
Earlier this year Health & Protection reported on AIG, Guardian and Scottish Widows as examples of insurers singled out for praise by advisers who have taken a flexible approach to underwriting protection...
Read moreVirgin business, switching and lower-cost products driving PMI demand – analysis
Demand for private medical insurance (PMI) is high through virgin business and switching customers and aided by lower cost products despite the cost of living crisis, according to advisers. Challenges remain on...
Read moreFCA telling life insurance bosses to protect customers in cost of living crisis
The Financial Conduct Authority (FCA) is writing to the bosses of life insurance firms to assess their treatment of customers in light of the cost of living crisis and the new Consumer...
Read moreAxa Health completes Covid refunds but will not disclose value – exclusive
Axa Health has issued refunds to customers after services were affected by the Covid-19 pandemic but has not disclosed how much those refunds were worth. As part of the process it has...
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Axa Health CEO Heather Smith interview: Claims inflation falling ‘significantly’, introducing self-service for claimants and resetting relations with doctors
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Primis removes protection AR and is liable for up to £3.4m commission clawback
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‘AI-enabled hyper-personalisation’ could make people ‘uninsurable’ – FCA
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FCA protection probe a pre-emptive strike with much to like – Müdd
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Introducing… Ava Embaie, Equipsme
