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HCML remodels referrals service as corporate customers rise 78%

by Graham Simons
12 July 2022
HCML appoints Delaney as CEO following takeover
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HCML is expanding its corporate services division and remodelling its management referrals service following a 78% increase in new customers since the start of 2020.

The remodelled services include workplace capability assessments for employees with more complex needs, as well as enabling faster access to treatment through digital and telephonic services.

HCML said a coordinated follow up pathway has been introduced across all management referral services to better support employee absence and presenteeism to ensure the employer and employee remain supported post-assessment.

It is also offering a range of standalone and post-assessment physiotherapy and psychotherapy treatment services through its network of clinics.

Treatment is overseen by the firm’s clinicians and can include case management with an employee follow up providing a clinical summary and work-centred report for the employee and employer that can be used to support return to work or performance programmes.

Nick Delaney, CEO of HCML, (pictured) noted that the quicker a patient can access care, the better and faster their recovery outcome is likely to be.

“Facilitating a safe and sustainable return to work for any employee who has had to take a leave of absence is the key priority,” he said.

“We want employees to feel supported and ensure they receive the right treatment for their recovery. This isn’t a quick fix solution, this is about getting lasting results.

“In a post-pandemic world, helping employees to feel supported with their wellbeing prioritised by their employer is invaluable and goes a long way in terms of employee morale and loyalty.”

 

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