Health Shield Friendly Society has appointed experienced HR consultant Jacqui Carr, as its new chief executive.
The cash plan provider revealed Carr has played a key role in reengineering the firm’s approach to culture, staff and member engagement and introducing effective business procedures over recent years.
Her new role will see her lead the society through the next period of its business wide transformation.
Before founding her own HR consultancy Eclipse HR Group, Carr’s previous roles over the past decade have included director of people operations at HomeServe UK, head of organisational development and change at Thomas Cook Airlines, head of HR at Maltacourt Global Logistics and senior HR business partner at Lifestyle Services Group.
She succeeds interim CEO Geoff Spencer, who took over from Courtney Marsh last summer and joins a management team which includes, commercial director, Paul Shires, who was appointed in September.
Her appointment is subject to regulatory approval being received.
Commenting on her appointment, Carr (pictured) said: “It’s an honour to be appointed CEO of Health Shield; a society with a long and enviable history, grounded in its strong mutual ethos; an ethos that is arguably more relevant than ever to our members.
Carr added that she was excited to be given the opportunity to lead the business and help engage the workforce in the mutual’s strategic plans.
Julie Hansen, chairwoman of Health Shield, added: “In a challenging post-pandemic world, and one where our regulators expect diversity and inclusion to be key to achieving sustainable business success, Health Shield believes Jacqui will be an outstanding leader.
“I’d like to also take this opportunity to say a huge thank you to Geoff Spencer, our interim CEO, for taking the reins over the last few months while we underwent a rigorous recruitment process.
“We’re hugely grateful for Geoff’s direction and for helping with Jacqui’s induction to the role while we await regulatory approval.”
