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The Financial Conduct Authority (FCA) has released its findings on the quality of Consumer Duty board reports pointing out the areas of good practice and areas for improvement – and is critical...

The NHS waiting list for treatment in England bounced back up by almost 32,000 in October. According to the latest data, there were 7,541,373 treatment pathways waiting to be completed in October,...

Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....

Reassured director of corporate strategy Phil Jeynes is leaving the business at the end of the year.  After more than five years at the broker firm including as a member of the...

The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...

Zurich has launched a global life protection business with the move triggering a shuffling of CEOs in the new arm and UK operations. The insurer noted the move was a major part...

Utmost Group has received all necessary regulatory approvals to complete the acquisition of Lombard International Assurance Holdings ahead of expected completion of the deal on 30 December 2024. Upon completion, Lombard International...

Cirencester Friendly has joined the International Cooperative and Mutual Insurance Federation (ICMIF). The global organisation brings together more than 200 members from 60 countries and aims to promote the mutual and cooperative...

Broadway Insurance has appointed Melissa Jayne Golder as senior health and wellbeing consultant. Golder's appointment reunites her with Broadway director of healthcare, Emma Wood, who she previously worked with at Reich Healthcare....

The Financial Conduct Authority (FCA) has identified fair value outcomes, including the impending pure protection market review, and claims handling within life insurance as part of its ongoing priorities for the Consumer...