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The Consumer Duty will not be applied retrospectively to complaints received by it and the Financial Ombudsman Service (FOS), the Financial Conduct Authority (FCA) has emphasised. The regulator repeated its assertion about...

More than half (55%) of UK workers who need healthcare have resorted to self-treating medical symptoms due to being unable to access the NHS. This is according to research of 564 workers...

Advisers have proposed options including greater use of artifical intelligence (AI) and mandatory excesses to help control the "saturated" use of virtual GPs in the private medical insurance (PMI) market. The subject...

Medicash is offering the Muhdo Health genetic testing service to policyholders at a 70% discount from standard rates. The cash plan provider’s customers can purchase the Muhdo DNA Insights Kit and monthly...

Company leaders are not routinely exchanging their generous private medical insurance cover for whole of workforce solutions. This is according to a panel of adviser experts, who took part in a panel...

Mortgage and protection adviser Raj Chohan stole the show on last night's edition of The Apprentice. Week two in the search for Lord Sugar's latest business partner saw the men's and women's...

Insurers need to proactively ensure second-hand trauma experienced when handling distressing claims is understood across the sector. This is according to a report from the 2022/23 Chartered Insurance Institute (CII) New Generation...

Divorce rates appear to have stabilised somewhat in recent years, according to data from CP Law Associates, but it also indicates that may well be down to financial pressures rather than choice....

Insurers can guard against greenwashing and even greenhushing by being very specific about their environmental, social and governance (ESG) goals and contextualising them effectively. This is according to Jack Roper, group head...

Artificial Intelligence (AI) can create opportunities to monitor the mental wellbeing of their workforce, according to Steve Herbert, employee benefits, wellbeing and reward consultant. Kicking off the second day of Health &...