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Cutting meeting and screen times, reminding staff of the importance of taking time out and introducing preventative measures guarding against burnout are just some of the ways insurers have been seeking to...

British Friendly has reported a 52% year-on-year increase in the amount it paid out in income protection (IP) claims in 2020, equivalent to £5.6m paid to over 1,300 members. The mutual revealed...

Insurance firms have been advised to move away from dual pricing between existing and new customers as research shows SMEs value loyalty most highly in their relationship with their insurance partner. The...

Axa Health has appointed Sarah Hughes as head of strategic clients. Hughes (pictured) joins from Aviva where she had spent more than six years as key accounts national sales manager. She will...

The Care Quality Commission (CQC) has rated a Maidenhead-based independent ambulance service as inadequate and imposed conditions on the registration of the service to keep people safe. Cookham-based LSA House has also...

A mortgage and property finance collective has announced it is set to launch a new bank next month supporting the whole financial services industry. The bank, whose name will be revealed on...

Designating long Covid an occupational disease could make it easier for workers to pursue successful personal injury claims, with healthcare firms potentially at greater risk, lawyers have warned. The warning follows reports...

US healthcare provider CVS Health has appointed Shawn Guertin as executive vice president and chief financial officer, effective 28 May 2021. Guertin is replacing Eva Boratto, who is leaving the company after...

Huw Evans is stepping down as director general of the Association of British Insurers (ABI) at the end of the year. Evans, who has been director general since February 2015, will be...

Legal & General paid a total of £323m in group protection claims in 2020, up more than 5% on 2019. The insurer revealed its rehabilitation and early intervention services through its group...