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Collecting data beyond visible characteristics of race or gender fosters feelings of acceptance among diverse communities, according to the Financial Conduct Authority's Sheldon Mills, who spoke candidly about his own experiences of...

Shortening job descriptions, 50/50 candidate shortlists and encouraging men to take longer parental leave are just some of the ways Aviva 'got honest' and moved beyond a tickbox exercise to improve gender...

The Association of British Insurers (ABI) has set a minimum target for the number of its members signed up to various diversity at work initiatives. The move is part of a multi-year...

There has been a "big shift" in cases where the Financial Ombudsman Service's (FOS) independent assessor has had to make recommendations or issued learning points to the regulator following complaints about its...

April International has opened its first base in Germany as part of accelerating international expansion and hinted that entry into more locations would be coming. The international private medical insurance (IPMI) provider...

Sickness absences and the cost of workplace benefits both rose at the Financial Ombudsman Service (FOS) in the last financial year – however overall employee costs dropped by £16m. Sickness absence was...

The Financial Ombudsman Service (FOS) hit just two of its key outcome targets over the last financial year, however it did reduce its caseload substantially from 163,000 to around 110,000 at the...

Aviva is now offering its DigiCare+ Workplace app to all insured group life customers. The app provides a suite of clinical services aimed at helping employees detect, manage and prevent physical and...

Europe's growing energy crisis, continued political polarisation, global extremism are the key international risks for businesses to watch out for in 2023, particularly when placing staff overseas. The Healix risk outlook for...

The Financial Conduct Authority (FCA) has said it does not expect a judicial review of its Consumer Duty after a question posed at its annual public meeting last month suggested the regime...