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Top tips for communicating with colleagues who identify as LGBTQ+ – Tarney
We already use 'they' as a pronoun without realising it all the time - so it should not be an issue to accommodate it when talking to our colleagues in the office,...
Read moreFCA says Consumer Duty brings ‘fewer rule changes’ and ‘lower compliance costs’
The Financial Conduct Authority (FCA) believes its incoming Consumer Duty rules will eventually mean fewer rule changes and lower compliance costs for the industry. It emphasised the rules overhaul brought a ‘significant...
Read moreRegulator tells insurers to protect customer wellbeing in cost of living crisis
The Financial Conduct Authority (FCA) has written to insurance industry CEOs telling them to ensure their customers are protected from unnecessary products or add-ons and unfair penalties. And the regulator warned where...
Read moreEmployers failing to tailor mental health benefits to diverse populations – Mercer
Employers are failing to tailor and prioritise mental health benefit solutions to diverse populations in their workforce, according to Mercer. The advice firm revealed there was a disconnect between requirements for workforces...
Read moreMost advisers fail to recommend children’s CI cover before birth – CIExpert
Just 42% of advisers say they would always suggest a client puts in place children's critical illness (CI) cover before a child is born. This is according to CIExpert's Adviser Watch poll...
Read moreFCA cuts authorisations backlog by 40%
The Financial Conduct Authority (FCA) claims it has cut its authorisations backlog by 40% over the last year and is trialling automated application forms. Following reports of long delays for firms and...
Read moreFCA publishes Consumer Duty implementation timeline
The Financial Conduct Authority (FCA) has published a timeline illustrating the dates for when firms should have implemented key elements of its incoming Consumer Duty. The regulator published the final rules for...
Read moreBupa and Babylon agree three-year extension for digital health services
Bupa has extended its partnership agreement with Babylon for a further three years to deliver digital health services to the insurer's customers. The two firms have been in partnership since 2015, when...
Read moreMorganAsh updates adviser tool for Consumer Duty vulnerability requirements
MorganAsh has updated its adviser tool help businesses better manage and evaluate consumer vulnerability. As businesses prepare for the Financial Conduct Authority's (FCA) Consumer Duty, the firm has updated its MorganAsh Resilience...
Read moreFCA to review boundary between advice and guidance
The Financial Conduct Authority (FCA) is reviewing the boundary between regulated financial advice and guidance across the sector. FCA executive director for markets Sarah Pritchard announced the move which could have a...
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McLean moves to Axa Health as senior propositions manager from Cigna
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Pressure on protection insurers as cancer incidence and survival rise – analysis
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Why the US healthcare system is so complicated: A practical guide for global employers – UnitedHealthcare Global
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Growing insurance provision to help fix social care requires collaboration, incentives and cross-channel thinking – analysis
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One of my four leadership principles led to genesis of Vitality parent – Gore
