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Four in 10 advisers have changed their client servicing approach as a result of Consumer Duty. This is according to Royal London’s biannual adviser survey, where 528 respondents were questioned about the...

Almost a quarter of people in England were not able get an NHS dental appointment over the last two years, according to a Broadstone analysis of the NHS England GP Patient Survey...

Employee assistance programme (EAP) provider Health Assured has denied claims in a BBC investigation that it has breached the confidentiality of its users by allowing corporate clients to eavesdrop on calls.  The...

Arthur J Gallagher & Co has acquired Connecticut-based Cleary Benefits Group. Terms of the transaction were not disclosed. Cleary Benefits Group is a health and benefits consulting firm serving primarily mid-size to...

Salford City FC has launched a free supporter assistance programme in partnership with employee assistance programme (EAP) provider Health Assured. The programme is designed to support fans struggling with mental health and...

The Financial Ombudsman Service (FOS) took on 11.7% more private medical insurance (PMI) or dental cases in its 2023/24 financial year. Data released this morning reveals the Ombudsman took on 1,621 new...

The number of people waiting for NHS treatment increased by more than 31,000 in May to go back above 7.6 million people, according to official data. The data showed the number of...

The Exeter has appointed Michael Payne as chief financial officer (CFO). He succeeds John Gunn who is retiring. Payne joined The Exeter as commercial director in October last year and has more...

Pivotal Growth has acquired mortgage and protection broker Morrison Ward Associates (MWA) for an undisclosed sum. Operating out of London and targeting a mid-to-high net worth customer base, MWA was founded in...

Group private medical insurance (PMI) premiums are rising at such a level that some employers are considering ending cover entirely. But these companies are in a very small minority as the vast...