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Aviva has seen strong sales growth across the market for private medical insurance (PMI) but its individual and group protection new business dropped after completion of the AIG Life deal. CEO Amanda...

Annual health MOTs, provided as part of added value services to insurance products, really come into their own in preventing customers from developing cancers with low survival rates, according to Alan Lakey,...

In today's fast-paced world, stress is an inevitable part of every person’s daily life and can take a toll on health. For international workforces, the additional strain of being far from home...

PIB Employee Benefits has bought fellow intermediary Atwood Benefits for an undisclosed sum. Atwood Benefits UK Ltd is a consulting firm specialising in supporting international companies with their UK benefits provision. PIB...

The Openwork Partnership has appointed Rob Barker as chief executive officer. Over a 30-year career, Barker (pictured) has held senior leadership roles in the insurance, wealth management and protection sectors. He was...

The Financial Ombudsman Service (FOS) is consulting on changes to its case fees depending on which stage they are resolved and potentially on the outcome, enforcing a "polluter pays" approach. No fee...

The most recent Independent Healthcare Providers Network (IHPN) industry barometer found workforce recruitment, training and development to be among the biggest challenges for healthcare quality and safety. In response, 58% of IHPN...

The Financial Services Consumer Panel (FSCP) has slammed the practice of loaded premiums as being “contrary to the consumer interest” and not offering fair value. The representative body also welcomed the Financial...

The Association of Medical Insurers and Intermediaries (AMII) is the latest trade body to raise concerns over Lord Kinnock's call for VAT to be applied on private healthcare. The trade body argued...

Reassured is working with Voyc in a bid to improve customer outcomes by monitoring all customer calls. The AI-powered conversation monitoring platform enables Reassured to provide near real-time feedback to agents, the...