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IPipeline aims to speed up protection underwriting decisions with launch of new self-serve tool

by David Sawers
15 December 2020
IPipeline aims to speed up protection underwriting decisions with launch of new self-serve tool
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IPipeline, the digital solutions and services provider for the protection industry, has launched a new online self-serve tool designed to allow advisers to receive an indicative underwriting decision for their clients before completing an application.

The new underwriting tool, which is available within the underwriting component of SSG Digital, iPipeline’s self-service, end-to-end platform, has been built to increase the efficiency and speed of the underwriting process by minimising the need for phone calls between adviser and provider underwriting departments.

An IPipeline spokesperson said that unlike other disclosure tools that provide generic likely outcomes, IPipeline’s new service will link to a provider’s latest underwriting philosophy and will deliver “exactly the same underwriting outcome as if the disclosure was part of a traditional application”. It also means the adviser only has to answer the disclosure questions which are pertinent to their client’s circumstances, the spokesperson said.

Ian Teague, UK group managing director at IPipeline, added: “Until now, advisers needed to contact a provider’s underwriting department to get answers over the phone, which is time and resource-heavy. Our new tool shows how we are continually listening to advisers and providers to improve our offering and give them what they want and need.”

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